Privacy Policy

Our Privacy Policy

About this Privacy Policy

This Privacy Policy explains how we collect, use, store, and share personal data when you use our website, contact us, or use our services. It also explains your rights and how to contact us.

Who we are

We are the data controller for personal data processed through this website and in connection with our services.
International Islamic Council of Justice (IICJ)
Company number: 13487776
Address: Office 1, Izabella House, 24 to 26 Regent Place, City Centre, Birmingham, B1 3NJ, United Kingdom
Email: admin@iicj.co.uk
Telephone: +44 121 630 3813

The personal data we collect

Depending on how you interact with us, we may collect:

Identity data such as your name, title, and date of birth where needed for a service
Contact data such as your email address, telephone number, postal address, and preferred contact method
Service data such as information you provide in relation to enquiries, bookings, and case management
Payment and transaction data such as fees paid, invoices, and payment references
Technical data such as IP address, browser type, device information, and basic log information
Usage data such as pages visited and how you use the website
Communications data such as emails, messages, call notes, and other correspondence

Special category data

Some services may involve sensitive information, which data protection law treats as special category data. This may include information about religious beliefs, marital status, family circumstances, or health and wellbeing where counselling or related support is involved.
We only process special category data where we have a lawful basis and a specific condition under data protection law, such as where you provide explicit consent or where processing is necessary for reasons permitted by law.

How we use your data and our lawful basis

We use your personal data for the purposes below. The lawful basis depends on the purpose and the context:

To respond to enquiries and provide information, using legitimate interests or consent where appropriate
To arrange and deliver services, using contract necessity or legitimate interests
To take payments and keep accounting records, using contract necessity and legal obligation
To safeguard individuals and manage risk, using legitimate interests and legal obligations where applicable
To improve and protect our website, using legitimate interests and strictly necessary cookies
To send administrative messages about bookings, changes, and service updates, using legitimate interests or contract necessity
To send marketing communications where permitted, using consent where required

Where we get your data from

We usually collect data directly from you. In some cases, we may receive information from another party involved in a matter, a referee or witness, or a service provider acting on your instructions, where this is relevant to the service requested.

Who we share your data with

We may share personal data where necessary with:

Our staff, volunteers, and authorised representatives who need access to perform their roles
Service providers who support our operations, such as IT, website hosting, communications, and secure storage providers
Payment processors and banking providers to take payments and manage refunds or corrections
Professional advisers such as accountants, insurers, or legal advisers where necessary
Regulators, law enforcement, or other authorities where we are required to do so by law or for safeguarding purposes

We do not sell your personal data.

International transfers

If any of our service providers store data outside the United Kingdom, we will take steps to ensure appropriate safeguards are in place, such as adequacy arrangements or approved contractual protections.

Data security

We use appropriate technical and organisational measures to protect personal data, including access controls and secure storage. No method of transmission over the internet is completely secure, and you should also take care to protect your own devices and accounts.

How long we keep your data

We keep personal data only for as long as necessary for the purposes set out in this Policy, including to provide services, keep proper records, meet legal and safeguarding obligations, and resolve disputes.
Retention periods vary depending on the type of record and the service. Where we do not set a fixed period, we use criteria such as the nature of the service, the sensitivity of the information, and legal or safeguarding requirements.

Your rights

You have rights in relation to your personal data. Depending on the circumstances, these may include:

The right to be informed about how your data is used
The right of access to your personal data
The right to rectification of inaccurate or incomplete data
The right to erasure in certain circumstances
The right to restrict processing in certain circumstances
The right to data portability in certain circumstances
The right to object to processing in certain circumstances, including direct marketing
Rights related to automated decision making and profiling, where applicable

To exercise your rights, contact us using the details in Section 2. We may need to verify your identity before responding.

Cookies and similar technologies

We use cookies and similar technologies on our website. For more information, including how to manage your preferences, please read our Cookies Policy.

Children

Our services and website are not intended for children without appropriate parental or guardian involvement. If you believe a child has provided personal data to us without appropriate consent, contact us and we will take appropriate steps.

Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator. Their contact details are:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website.

Contact Us Today

Our team of experts are on hand to answer your questions.

Our Blog

Latest Blog & Articles

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua