Terms and Conditions

About these Terms

These Terms and Conditions set out the rules for using this website and for purchasing or booking services through it. Throughout these Terms, “IICJ”, “we”, “us”, and “our” refers to the International Islamic Council of Justice. By accessing or using this website, you agree to these Terms. If you do not agree, do not use the website.

Contact details

International Islamic Council of Justice (IICJ)

Company number: 13487776

Address: Office 1, Izabella House, 24 to 26 Regent Place, City Centre, Birmingham, B1 3NJ, United Kingdom

Email: admin@iicj.co.uk

Telephone: +44 121 630 3813

Changes to these Terms

We may update these Terms from time to time. The latest version will always be posted on the website.

Your continued use of the website after changes are posted means you accept the updated Terms.

Who we are and what we do

We provide Islamic religious services and guidance which may include, depending on your booking or enquiry:

Nikah services
Religious divorce processes such as Talaq, Khula, and Faskh
Islamic divorce appeals
Mediation
Islamic counselling
Islamic wills
Educational courses and learning

Important notices and disclaimers

Religious services, not legal advice: Our services are religious and faith based. We are not a firm of solicitors and we do not provide legal advice. If you need advice on UK law, safeguarding, immigration, child arrangements, finances, or any court process, you should consult a qualified solicitor or relevant professional.
Civil law: Religious documentation, guidance, or outcomes do not automatically create legal effect in UK civil courts. You are responsible for obtaining any separate civil documentation or court orders you may require.
No guarantee of outcome: Where we provide mediation, counselling, or religious adjudication, outcomes depend on the facts, evidence, and cooperation of the parties. We do not guarantee any particular result.

Eligibility and user responsibilities

You agree that:

You will provide accurate information when making enquiries, bookings, or payments
You will not impersonate another person or provide misleading details
You will use the website lawfully and respectfully
If you are booking on behalf of another person, you confirm you have their permission to do so

If you are under 18, you must have a parent or guardian’s permission to use the website and to book services, unless the relevant service is clearly intended for under 18s and we have confirmed acceptance in writing.

Who we share your data with

We may share personal data where necessary with:

Our staff, volunteers, and authorised representatives who need access to perform their roles
Service providers who support our operations, such as IT, website hosting, communications, and secure storage providers
Payment processors and banking providers to take payments and manage refunds or corrections
Professional advisers such as accountants, insurers, or legal advisers where necessary
Regulators, law enforcement, or other authorities where we are required to do so by law or for safeguarding purposes

We do not sell your personal data.

Website use rules

You must not:

Attempt to gain unauthorised access to the website, hosting, or systems
Upload or transmit malware, harmful code, or disruptive content
Copy, scrape, or harvest data from the website without permission
Use the website in a way that is abusive, defamatory, discriminatory, or unlawful
Post or send content that infringes another person’s rights or privacy

We may suspend or restrict access to the website if we reasonably believe you have breached these Terms.

Bookings, services, and how contracts are formed

A booking request, enquiry, or payment does not automatically mean a service is accepted.
A contract for services is formed when we confirm acceptance of your booking in writing, including by email, message, or a confirmed booking receipt.
We may refuse, pause, or stop a service where this is necessary for safeguarding, legal compliance, risk management, non payment, abusive conduct, or where the service requested is outside our remit.

Fees, payments, and administration charges

Unless otherwise stated:

Fees are payable in advance
You are responsible for any bank charges, currency conversion fees, or payment processor fees that apply
If additional work is required beyond the standard scope, we will inform you of any additional fees before proceeding where reasonably possible

Cancellations, rescheduling, and missed appointments

If you need to cancel or reschedule, you should contact us as soon as possible using the contact details above.
If you do not attend an appointment or do not respond within a reasonable time during an active matter, we may close the matter and treat fees paid as chargeable for time reserved and administrative work already performed.
For services involving multiple parties, scheduling depends on availability and cooperation of all parties.

No refunds

All fees and charges paid to IICJ are non refundable in all circumstances, including cancellations, non attendance, delays, or where you decide not to proceed.

Fees cover administration, time reserved, and work carried out.

If we cancel a service, we may offer a reschedule or credit for a future booking at our discretion, not a refund.

If you make a duplicate payment or an overpayment, we will correct it by refunding the excess amount only.

Digital content, courses, and learning materials

Where we provide online learning, downloadable materials, recordings, or other digital content:

Access may be time limited or permission based
Materials are provided for personal use only
You must not share, resell, republish, or distribute content without our written permission
We may update course content, schedules, and delivery methods to maintain quality and relevance

Confidentiality and communications

We aim to treat information you share with appropriate discretion and sensitivity.
Confidentiality may be limited where disclosure is required by law, necessary to prevent serious harm, required for safeguarding, or necessary to address threats, abuse, or criminal conduct.
We may communicate with you by email, telephone, WhatsApp, or other reasonable methods using the details you provide.

Evidence, documents, and honesty in religious matters

Where your service requires evidence or documents, you agree that:

You will provide genuine documents and truthful information
You understand that withholding key facts may affect the religious guidance or outcome
We may request additional information or clarification before progressing a matter

Intellectual property

All content on the website, including text, logos, graphics, downloads, and course materials, is owned by us or licensed to us.

You may view and print pages for personal use, but you must not reproduce, publish, adapt, or exploit the content for commercial purposes without our prior written permission.

Third party links

The website may include links to third party websites or resources. We do not control them and we are not responsible for their content, policies, or services.

Limitation of liability

Nothing in these Terms limits liability that cannot be limited under law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Subject to that:

We are not liable for losses arising from reliance on general information on the website
We are not liable for indirect or consequential losses, including loss of profit, loss of business, or loss of opportunity
Our total liability for any claim connected to a paid service will not exceed the amount you paid us for that specific service, unless the law requires otherwise

Indemnity

If you breach these Terms and that causes loss or damage to us or to others, you agree to reimburse us for reasonable losses, costs, and expenses arising from your breach, including reasonable legal costs where applicable.

Complaints

If you have a complaint, please contact us with:

Your full name and contact details
The service booked and relevant dates
A clear description of the issue and what resolution you seek

We aim to acknowledge complaints within a reasonable time and to work towards a fair resolution.

Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except where mandatory consumer law in your place of residence requires otherwise.

General

If any part of these Terms is found to be unlawful or unenforceable, the rest remains in force
We may transfer our rights and obligations under these Terms where lawful, but this will not reduce your rights
A failure to enforce any term is not a waiver of that term

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